Thank you for visiting Quality Carpet Care. If you’re looking for an uncompromising service, you came to the right place. We understand choosing a service company can be difficult… you don’t know who you can trust to do the best job, at a fair price, with regard to the customers' feelings, property, and belongings.

Any service we offer has a 100% RISK-FREE GUARANTEE: If you are unhappy with our quality of work, we will return as soon as possible to correct the problem to your satisfaction. If for any reason you are still unhappy; your money will be refunded PERIOD.

Quality Carpet Care is a Northeast Ohio family-owned business serving the Lake County area since 1993. We were voted best of the best in the News-Herald Readers Choice Awards. In addition to carpet cleaning, we also provide upholstery cleaning, pet odor removal, tile and grout cleaning, and carpet repairs.

Why Choose Quality Carpet Care?

Certified Carpet CleaningEducation - Quality Carpet Care is proud to be an IICRC Certified Firm. What does this mean? The IICRC is the Institute of Inspection, Cleaning and Restoration Certification. To qualify for IICRC-Certified Firm status businesses must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up, and provide ongoing education and training leading to certification for all technicians. IICRC Certified Firms are also required to abide by the IICRC Code of Ethics. For more information about the IICRC, you can visit at http://www.iicrc.org/.

The owner of the business, George Farnworth, an IICRC MASTER TEXTILE CLEANER, will perform your work. George is certified in the following: Carpet Cleaning Technician, Upholstery and Fabric Cleaning Technician, Odor Control Technician, Carpet Repair and Reinstallation, Rug Cleaning Technician, Commercial Carpet Technician, and Color Repair Technician.

We continually attend schools and seminars to keep our credits current for our certification. We also constantly keep up with the latest techniques and problem solving with the best cleaners in the world through online discussion boards.

Quality Carpet Care of Mentor earns the Best of the Best award from The News-Herald

Method- We use truck-powered steam cleaning or hot water extraction which is the only method recommended by carpet manufactures to maintain your warranty. We use a 10-step process to ensure your cleaning is of the highest standard and attention to detail.

Equipment- The following vacuuming with our dual-motor vacuum, we use the butler system, a top of line state of the art system. This system utilizing rotary jet extraction will give you unmatched cleaning results.

Trust- All of the above is important, but none of it, including shiny new vans and clean uniforms, means anything unless the technician doing the work has THE ATTITUDE to take the time to do the job correctly, charging a fair price for the work done, is honest and can be trusted while in your home. Having the owner on the job will give you peace of mind. He immediately will take precautions to protect your floors, walls, and furnishings. He will do everything to exceed your expectations; we want your continued business and referrals!

Commitment to quality- Quality Carpet Care just isn’t a name for us, it is our passion. We focus attention to detail in everything we do from beginning to end. We always take the utmost care for your furnishings, never rush our work, and try our best to exceed your expectations.

Residential Carpet Cleaning

10 step carpet cleaning process

• Step 1. Careful setup. After inspecting all areas to be cleaned and identifying all of your areas of concern, the use of corner guards and an abundance of bath towels are used to protect your floors and furnishings.
• Step 2. Commercial Pre-vacuum. Thorough vacuuming with our dual-motor vacuum removes up to 79% of dry soil. Vacuum  carpet thoroughly Thoroughly vacuum under all furniture
• Step 3. Crevice tool edges. Even the best vacuum cleaner won’t touch these areas without some help
• Step 4. Furniture moving. Furniture is carefully moved and the carpet is thoroughly vacuumed. Precondition all carpeted areas Pre-spot any difficult  or problem areas
• Step 5. Pre-spray. A preconditioning agent is applied to loosen up soil and spots.
• Step 6. Pre-spot. Every effort will be made to remove difficult spots. Extract and rinse your carpet Replace furniture in the original place
• Step 7. Soil extraction and rinse. Your carpet will be thoroughly rinsed without over-wetting. Our cleaning solution will leave no sticky residue behind.
• Step 8. Move furniture back. Your furniture will be carefully placed back exactly where it was. ‘Blocks and tabs’ will be placed between the furniture and the carpet to protect your carpet from permanent furniture stains and allow for faster drying. Post groom your carpet Turbo dry your carpet
• Step 9. Protect and Groom. This process will fluff up traffic areas for a ‘like new’ appearance. It also distributes Scotchgard (if purchased) evenly into your carpet.
•   Step 10. Turbo dry. Even though we take the time to extract our cleaning solution as thoroughly as possible, we take the extra step to leave your carpet as dry as possible.